PLEASE READ THESE TERMS AND CONDITIONS PRIOR TO THE USE OF THIS WEBSITE.

Welcome to the Chi Chaga website. These Terms and Conditions (“Agreement”) apply to your use of this website, as well as to the purchase of any products sold to you through this website. By using this website, you confirm that you have reviewed and understand the terms and conditions outlined here and that you agree, without limitation or qualification, to be bound by them.

As the terms of this Agreement may be modified at Chi Chaga’s sole discretion without any obligation to notify you, we recommend that you periodically review this website for any changes. Your continued use of this website constitutes your acceptance of any modifications.

Privacy Policy: The use of this website is subject to the Chi Chaga Privacy Policy. By accessing this website, you agree that you have read and consent to be bound not only by this Agreement but also by the Privacy Policy.

Use of this Website: You acknowledge and warrant that any information you post, transmit, or submit to this website does not: (i) infringe on your rights; (ii) infringe on any third party’s rights, including but not limited to intellectual property rights or any other confidential or proprietary rights; and (iii) constitute a criminal offense or give rise to civil liability. Additionally, you acknowledge and warrant that you will not knowingly post, transmit, or submit any information that could damage this website or any other user.

Your rights to access this website may be terminated or restricted at any time at the sole discretion of Chi Chaga, without prior notice or explanation. This termination is in addition to any other rights Chi Chaga may choose to enforce.

Customer Account: You are responsible for maintaining the security of your customer account on this website. If any charges or damages occur due to your failure to take reasonable care of your customer account or password, you agree to be solely responsible.

Copyrights and Trademarks: All materials displayed or otherwise accessible through this website are owned by Chi Chaga and third-party content suppliers and are protected under the applicable copyright and trademark laws of Canada and elsewhere. You agree not to print, copy, reproduce, publish, transmit, distribute, or make any other use of the content of this website, including but not limited to text, graphics, audio, visual content, and code. Notwithstanding the above, you may access this website and make a single copy of the material for your personal, non-commercial use. Nothing in this Agreement shall be construed as granting you a license for anything other than personal use.

Links: This website may contain links to other websites operated by third parties, which are not under the control of Chi Chaga. Chi Chaga is not responsible for, and expressly excludes all liability concerning these linked websites, which you access at your own risk. Chi Chaga makes no representations, warranties, or conditions regarding the linked websites or their content.

Orders and Payment: When you submit an order on this website, it is considered an offer to Chi Chaga. Chi Chaga reserves the right to refuse your order at any time and for any reason, including but not limited to: (i) the availability of the products in your area (Chi Chaga specifically reserves the right to revise or discontinue any of its products at any time); and (ii) if the products are incorrectly described or priced on the website. If your order is canceled or refused, you will receive an email confirmation. Additionally, if your order is canceled or refused after payment, Chi Chaga will refund the full amount paid. Please note that all discounted items are final sales.

All purchases made using a credit card must be approved by the third-party credit card service provider.

You agree not to resell any products purchased under this Agreement, nor to transfer any of your rights hereunder without the prior written consent of Chi Chaga.

Shipping: Chi Chaga will ship products based on the method you select from the available options. The estimated arrival time of your product is only an estimate, and Chi Chaga will not be responsible for any damages due to delays in shipping.

Shipping charges will be listed when you purchase the product from this website. You are responsible for all applicable federal and provincial shipping-related taxes, and you agree to comply with all export laws of Canada that apply to the products purchased or received under this Agreement.

Chi Chaga uses a third-party shipping service provider to ship its products. As such, Chi Chaga will not be liable for any loss, damages (direct or indirect), or expenses due to shipping. Title and risk of loss shall pass to you at the moment the product you purchased is transferred to the third-party shipping service provider.

Return Policy: If any of our products do not meet your expectations, we want to know. Please email [email protected] and include your order number and a description of the reason for the return. We will gladly exchange or refund your unopened purchase within fourteen (14) days of receipt of the returned merchandise. Please note that shipping fees are not refundable. Refunds will only be issued to the same credit card used for the original purchase on unopened items.

Disclaimer: TO THE FULLEST EXTENT POSSIBLE UNDER THE LAW, USE OF THIS WEBSITE IS AT YOUR OWN RISK, AND CHI CHAGA HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES (EXPRESS, IMPLIED, OR STATUTORY) REGARDING THE WEBSITE AND YOUR PURCHASE OF ANY PRODUCTS HEREUNDER. THIS WEBSITE IS PROVIDED “AS IS” AND MAY CONTAIN ERRORS, INACCURACIES, VIRUSES, OR BUGS, AND MAY NOT BE UP TO DATE, AND THEREFORE SHOULD NOT BE RELIED UPON. SPECIFICALLY, CHI CHAGA DOES NOT WARRANT THAT THE PRODUCT DESCRIPTIONS OR PRICING ARE ACCURATE. THIS EXCLUSION APPLIES TO, BUT IS NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. SHOULD YOU CHOOSE TO DOWNLOAD ANY CONTENT FROM THIS WEBSITE, YOU DO SO AT YOUR OWN RISK.

Limitation of Liability: YOU HEREBY WAIVE ALL REMEDIES, WARRANTIES, GUARANTEES, OR LIABILITIES ARISING FROM LAW OR OTHERWISE. IN NO EVENT SHALL CHI CHAGA, ITS OFFICERS, REPRESENTATIVES, OR EMPLOYEES BE LIABLE TO YOU FOR ANY DAMAGES, HOWEVER CAUSED, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHERWISE. CHI CHAGA, ITS OFFICERS, REPRESENTATIVES, AND EMPLOYEES SHALL NOT BE LIABLE FOR LOST PROFITS, BUSINESS INTERRUPTION, ANY COMPUTER-RELATED DAMAGE, OR LOSS OF DATA. CHI CHAGA HEREBY EXCLUDES ALL LIABILITY REGARDING THE TRANSMISSION OF VIRUSES OR BUGS. THIS ENTIRE LIMITATION SHALL APPLY EVEN IF CHI CHAGA, ITS OFFICERS, REPRESENTATIVES, OR EMPLOYEES WERE INFORMED OF THE POSSIBLE OCCURRENCE OF THE ABOVE-MENTIONED DAMAGES. CHI CHAGA’S MAXIMUM LIABILITY SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY THE PURCHASER FOR THE PRODUCT. THIS LIMITATION IS AN ESSENTIAL ELEMENT OF THE AGREEMENT BETWEEN CHI CHAGA AND YOU.

Indemnification: You agree to indemnify, defend, and hold harmless Chi Chaga, its officers, directors, employees, or agents from any actions, including reasonable legal fees, arising from your misuse of this website or the breach of any provisions of this Agreement.

Miscellaneous: This website, any use of this website, and any disputes relating to it or the products purchased therein shall be governed by and construed under the laws applicable to the Province of Quebec, without regard to conflict of law rules. Both Chi Chaga and you agree to the exclusive jurisdiction of the Province of Quebec.

This Agreement and the Privacy Policy constitute the entire agreement between the parties, and there are no other written or verbal agreements or representations related to the subject matters described herein.

Should any provision of these Terms and Conditions be deemed invalid or unenforceable, those provisions shall be severed from the Agreement, but the validity of the remaining provisions shall not be affected.